Documentation
Community & SupportDashboard
Start typing to search…

Sign up to MK.IO

It only takes a few minutes to create an MK.IO subscription.

Introduction

There are two main ways to purchase MK.IO:

  • Through one of the cloud provider marketplaces
  • A direct purchase from MediaKind

This page describes both of these in the following sections.

Cloud marketplace sign up

First steps to sign up to MK.IO

  1. Navigate to the MK.IO web page, enter your email and click Get Started Now.

  2. If you want to continue creating an account using your Microsoft ID, choose Sign in with your Microsoft. If you prefer email and password, click Create a new account at the bottom of the page.

  3. Follow the on-screen steps to provide your details and complete the account setup.

  4. If you received an invitation, you are invited to join an existing organization, or you can create a new one.

  5. If you create a new organization, you will be invited to subscribe to a marketplace offer to connect with your organization. MK.IO is available through both Azure Marketplace and AWS Marketplace.

Subscribing through Azure Marketplace

If you selected Azure Marketplace, you will first need to sign in or create an account if you don't have one yet.

  1. On the subscription page, click Get it now.
  2. Check and complete your profile information and allow Microsoft to share account information with MediaKind.
  3. Fine-tune your MK.IO subscription:
    • Choose the MK.IO 2024 plan and click Subscribe.
    • On the next page, choose the Azure subscription with the specific Resource group (create one if needed) to link to your MK.IO subscription.
    • Under SaaS details, enter a name for your MK.IO subscription. This is how your subscription will be identified in MK.IO.
    • Click Review + subscribe to review your subscription and terms and conditions.
    • Check your contact details and click Subscribe.
  4. When the Configure account now button turns blue, click it to complete your subscription on the Azure Marketplace and activate your account. You should be redirected to the MK.IO site.
  5. You may be asked to create a project.

Subscribing through AWS Marketplace

If you selected AWS Marketplace, you will first need to sign in or create an AWS account if you don't have one yet.

  1. From the subscription page, click View purchase options. You can see the purchase options, licence agreement and other agreements. You can optionally link to a purchase order if needed.
  2. Click Subscribe then click Set up your account. You will be redirected to MK.IO.
  3. Review your subscription details then tick the box and click Activate Subscription.
  4. Click I understand and activate to agree to the terms and conditions. Activation may take a few moments. You should be redirected to the MK.IO site.
  5. You may be asked to create a project.

Sign in to MK.IO

After subscribing to the MK.IO offer, you will be directed to the MK.IO login page.

  1. Sign in with your login details.
  2. Review the subscription details, accept the License Agreement and Privacy Policy, then click Activate Subscription.

Activation may take a few moments. Once activated, you will access the dashboard.

Direct sale

You’re likely here because you made a direct purchase from MediaKind and received a “redemption” link. We’ll explain how to redeem your purchase shortly, but first, it’s helpful to understand a few key MK.IO concepts and the terminology we use.

During the process of redeeming your purchase using your link you will need to:

  1. Login to MK.IO, creating a user account if you are a new customer.
  2. Give us some details so we can create a new organization for you if necessary (if you log in with Azure Active Directory, we can skip this step).
  3. Agree to some terms and associate your purchase with a new payment method.
  4. Create a new project.

A video walkthrough of this process is available here .

Redeeming your link

When you follow your redemption link, it will ask you to sign in to MK.IO.

  1. If you already have an MK.IO account, go head and log in as usual and skip to step 3. If you don't, follow the "Create an account" link and you will be redirected. Here, you have two options:
    • Login with Microsoft (requires Active Directory / Entra ID).
    • Continue with email. You will be prompted to create your account:
  2. If you create and account with email, you will be required to enter some information so we can create you an organisation.
  3. Next, you will be asked to redeem your purchase, this involves agreeing that you are permitted to do so.

📘

Note that if you, as a user, are associated with multiple MK.IO organizations, you can select the organization to which you want this new sale to be added to by switching organisation before you proceed. On clicking Redeem purchase, a new payment method is created and associated with the new designated organization.

  1. The final step is to create a new project to make use of the new payment method. You will be asked to select the cloud region in which any cloud workloads will run and name the project.

Access your dashboard and start streaming!

Now that your MK.IO subscription is active, it's time to dive in. You can start streaming, create live events, import your assets from your application dashboard via app.mk.io.

For storing assets or recording live events in your cloud storage, don't forget to connect your storage account.

Updated about 1 month ago

What’s Next