First-time access to your portal

Discover how to navigate your new MK.IO portal.

First-time login

When you log in to the MK.IO service, you will be presented with the Dashboard, which is designed to provide easy access to the features of MK.IO.

You can access the Documentation and API Reference support pages from the links in the black bar at the top of the screen.

Home screen orientation

Your dashboard is built so that you can quickly and easily manage all the media contents you are about to stream and deliver.

Check the summary of your current subscription. If your MK.IO account is linked to multiple Azure subscriptions, click on the name of your subscription on the top right corner and select the subscription you want to switch to. From your Azure account, you will be able to manage your subscriptions linked to MK.IO and create new ones if necessary.

Account status

In order to use you account, your subscription must show as Subscribed as shown below.


It can take up to 24 hours for an account to be activated and marked as Subscribed.

If your account hasn't been activated after 24 hours, please contact us using the chat bot in the bottom right corner of the screen.

If you have access to multiple subscriptions, you can swap between them here.

Quick start

There are four, quick start steps available to help you get up and running with MK.IO and migrate your content from Azure Media Services

We suggest that you run through these steps at your earliest convenience, if you need help with these steps you can find more information at the links below:


The sidebar in the left side of the screen allows you to access




  • Content key policies allows you to activate Content protection on your Live and VOD streams.
  • Streaming Endpoints allows you to create streaming endpoints, edit existing endpoints and start/stop your endpoints.
  • MK Player allows you to test streams from within the MK.IO portal. The MK Player SDK and Documentation can also be found on this page.